Terms of Use

Salient One is operated by SalientOne OÜ. These Terms apply to your use of our website, accounts and tools across Risks, Humanitarian and Social Impact. Account creation requires acceptance of these Terms. Paid engagements are governed by a separate agreement.

Provide accurate account details, protect your sign-in credentials and use the service within its published limits. Do not impersonate another person, attempt unauthorised access, interfere with the service or use it unlawfully. We may restrict access to address abuse or protect the service.

Research, data and automated outputs support your own review and judgement. They may contain errors, omissions or outdated information and are not legal advice, a compliance certification or a guarantee of an outcome. A screening candidate is not an identity or legal determination. Check relevant primary sources before acting.

Submit only material you are entitled to use and avoid unnecessary personal or sensitive information. You retain your rights in your material and permit the processing needed to provide the features you request. Private work remains subject to the Privacy notice and any tool-specific data-use terms.

Salient One branding and original content remain protected. Third-party information retains its own licence and attribution requirements; these Terms do not override them. Follow the source and reuse conditions shown with the relevant data or output. Do not imply an endorsement by Salient One or an upstream publisher.

When you use a signed-in account, Salient One records the action type, product, time and outcome with your account to operate, protect and assess use of the service. These required account records do not depend on optional analytics acceptance. General activity records contain no document text, screening inputs, questions, filenames or private source URLs and are retained for 90 days. They are available only in private service administration and owner reporting. Account deletion removes these activity records; deleting a particular document or withdrawing optional analytics does not erase the separate activity record.

The Privacy notice explains account operation, data handling and your choices. Optional analytics and email updates have separate settings. Accepting these Terms does not automatically enrol you in email updates or change your optional analytics preference.

Features, availability and usage limits may change. To the extent permitted by law, the service is provided without a guarantee of accuracy, uninterrupted availability or fitness for a particular purpose. Nothing in these Terms excludes liability or statutory rights that cannot lawfully be excluded. Material changes will be notified where required. Questions: engage@salientone.eu.

Pro subscriptions

S1 Pro and HUM Pro are independent monthly subscriptions, each €99 per month with applicable tax included in that price. The selected service, final currency, recurring total and renewal terms are shown at Paddle checkout before payment. One subscription covers one verified Salient One account; the two services together cost €198 per month.

Paddle is the merchant of record for subscription payments and provides payment processing, invoices and subscription billing. Payment details are entered directly in Paddle checkout. Subscriptions renew monthly until canceled. Cancel future renewals through the billing link on the Pro plans page. Access continues to the end of the paid period; paused, past-due, refunded or disputed subscriptions may lose paid access. Public tools and free allowances remain available.

The current plan descriptions and allowances define included capacity and outputs. Usage windows do not reset on upgrade. Plans do not include commissioned human analysis, proposal evaluation, legal advice or a guarantee of funding, eligibility or compliance. HUM coverage is selective; official donor documents determine current conditions.

Downloaded research may be used and shared internally within your organisation with Salient One attribution, source links and limitations retained. Underlying third-party material remains subject to its publisher’s terms. A subscription does not license resale of the underlying datasets or transfer ownership of source material.

For payment issues or refund requests, use Paddle’s billing support or contact engage@salientone.eu. Refund eligibility is assessed under the checkout terms and applicable law. Nothing in these terms limits mandatory consumer rights.